Sales Policy – Valtopis.com
Welcome to Valtopis.com, your go-to destination for versatile footwear that combines style, comfort, and functionality. Our sales policy is designed to provide you with a transparent and hassle-free shopping experience. Please read through the following terms and conditions carefully.
1. Order Processing
At Valtopis.com, we prioritize efficient order processing. Once you place your order, it will be processed within 1-2 business days. You will receive an order confirmation email along with tracking information once your order has been shipped.
2. Shipping and Delivery
We offer reliable shipping options to ensure your footwear arrives promptly.
- Standard Shipping: Typically takes 3-7 business days for delivery.
- Expedited Shipping: Available for faster delivery options at checkout.
Free Shipping
Enjoy free shipping on all orders over $75 within the continental United States.
International Shipping
Currently, we only ship within the United States and do not offer international shipping at this time.
3. Payment Methods
To ensure a secure shopping experience, we accept a variety of payment methods, including:
- Visa, MasterCard, American Express
- PayPal
- Apple Pay
- Bank Transfers
All transactions are processed through secure gateways, ensuring your financial information is protected.
4. Returns and Refunds
Your satisfaction is our top priority. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of the delivery date.
Return Eligibility
To qualify for a return:
- Items must be in their original condition, unworn, and in the original packaging.
- A proof of purchase, such as your order confirmation or receipt, is required.
Non-Returnable Items:
- Customized or personalized footwear
- Clearance or final sale items
Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval status. If approved, your refund will be processed within 5-7 business days and credited back to your original payment method. Please note that shipping fees are non-refundable.
5. Warranty
All our footwear comes with a manufacturer’s warranty, which covers defects in materials and workmanship. Please refer to the product description for specific warranty terms. If you encounter any issues during the warranty period, please contact us for assistance.
6. Customer Support
Our dedicated customer support team is here to assist you with any inquiries or concerns. You can reach us through:
- Email: info@valtopis.com
- Hotline: 513-726-9535
- Address: 3748 Barnes Ave, Bronx, NY 10467, USA
Our customer service hours are Monday to Friday, 8 AM – 5 PM (EST).
7. Privacy and Security
At Valtopis.com, we respect your privacy and take security seriously. For more information on how we protect your personal information, please refer to our Privacy Policy.
8. Changes to Our Sales Policy
Valtopis.com reserves the right to update or modify this sales policy at any time without prior notice. Any changes will be reflected on this page, and we encourage you to review our policy periodically.
For further assistance, please contact us at info@valtopis.com or call our hotline at 513-726-9535. Thank you for choosing Valtopis.com for your versatile footwear needs!